1. Scope of service
I provide different modes of counselling and psychotherapy. Sessions support emotional wellbeing, personal insight and positive change. Counselling is not a crisis or emergency service and does not replace medical advice.
2. Eligibility and under-18s
Adults
Adults aged 18 and over can consent to therapy and will be asked to provide an emergency contact.
Young people aged 16–17
Young people aged 16–17 may self-refer if they can give informed consent. An emergency contact is required.
Children under 16
A parent or legal guardian must give written consent and act as the primary contact. I have a duty to safeguard children and vulnerable adults.
3. Appointments, cancellations and lateness
- Sessions are 50 minutes unless agreed otherwise.
- 24 hours’ notice is required to cancel without charge.
- Late cancellations are charged in full.
4. Fees and payment
Individual counselling is £55, couples counselling is £70, counselling supervision is £60, and trainee supervision is £45. Payment is due 24 hours before the session.
5. Online therapy and technology
Sessions take place online using an agreed platform. Please use a private space and stable connection.
6. Confidentiality and its limits
I maintain confidentiality except in cases involving serious harm, safeguarding, crime, legal duty or clinical supervision.
7. Data protection and records
Please read the Privacy Policy for data-handling details.
8. Professional standards and supervision
I work to NCPS ethical standards and use professional supervision.
9. Boundaries and communication
Contact outside sessions is limited to scheduling and essential administration.
10. Health, medication and suitability
Therapy does not replace medical care.
11. Feedback and complaints
If you have concerns, please contact me directly so that we can discuss them.
12. Website use and content
Website content is for general information and is protected by copyright.
13. Limitation of liability
Nothing excludes liability for negligence resulting in death or personal injury.
14. Changes to these terms
Changes will be posted on this page.
15. Agreement and contact
By booking a session you accept these Terms & Conditions. Contact: safyauk@yahoo.co.uk.
Last updated: 11 November 2025