Terms & Conditions | Journey to Self with Sufiya

Terms & Conditions

Please read these terms before booking or attending sessions. They explain how I work, your rights, and my responsibilities.

Key Information
Practice
Journey to Self with Sufiya
Therapist
Sufiya Patel, Integrative Counsellor, Psychotherapist, Clinical Supervisor (NCPS)
Contact
Sessions
Online only
Standard fee
£60 per 50-minute session
Jurisdiction
England and Wales
Privacy

1. Scope of Service

I provide integrative counselling and psychotherapy. Sessions aim to support emotional wellbeing, personal insight, and positive change. Counselling is not a crisis or emergency service and it does not replace medical advice. If you are in immediate danger call 999 or go to your nearest A&E.

2. Eligibility and Under-18s

2.1 Adults

Adults aged 18+ can consent to therapy and will be asked to provide an emergency contact.

2.2 Young people aged 16–17

Young people aged 16–17 may self-refer if they can give informed consent. An emergency contact is required.

2.3 Children under 16

For clients under 16, a parent or legal guardian must give written consent and act as the primary contact.

2.4 Safeguarding

I have a duty to safeguard children and vulnerable adults.

3. Appointments, Cancellations, and Lateness

  • Sessions are 50 minutes unless agreed otherwise.
  • 24 hours’ notice is required to cancel without charge.
  • Late cancellations are charged in full.

4. Fees and Payment

  • Standard fee: £60 per session.
  • Payment is due 24 hours before the session.

5. Online Therapy and Technology

  • Sessions take place online by an agreed platform.
  • Use a private space and stable connection.

6. Confidentiality and Its Limits

I maintain confidentiality except in cases of serious harm, safeguarding, crime, legal duty, or supervision.

7. Data Protection and Records

Please read the Privacy Policy for all data-handling details.

8. Professional Standards and Supervision

I work to NCPS ethical standards.

9. Boundaries and Communication

Contact outside sessions is limited to scheduling.

10. Health, Medication, and Suitability

Therapy does not replace medical care.

11. Feedback and Complaints

If you have concerns, please contact me directly.

12. Website Use and Content

  • Content is for general information only.
  • All content is protected by copyright.

13. Limitation of Liability

Nothing excludes liability for negligence resulting in death or personal injury.

14. Changes to These Terms

Changes will be posted on this page.

15. Agreement and Contact

By booking a session you accept these Terms & Conditions.

Contact Me Read Privacy Policy

Last updated: 11 November 2025